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Nothing. Which cost of course cost you more. They are revolting and I would give them negative stars if I had the option. contact  |  So unless you want to wait a month and a half for installation. Awesome install job, price was fair and we are very happy with the results. portion of it. Home Depot contracts with Romanoff. Density Carpet Pad The Contractor 6 Pad protects your floors The Contractor 6 Pad protects your floors and extends the life of your carpet while providing added comfort to your step at an affordable price. I had to call them and they wanted to install it a month after they got it. Seriously run from this brand of carpet! Never, ever, ever again. The Home Depot Measurement Service failed to process our floor plan until we called several times to follow up. When you receive the call your like, "Great, finally I can get Buyer beware, inflated measurement means inflated price! I call the national customer service line. Laid carpet over old pad and took our pad. 20 reviews of Carpet Depot "This place was fantastic. 2021 Carpet Advisor Should I Buy Carpet from Home Depot, Costco, Empire Today or Lowe's? The measurements are done electronically, leaving no room for manual errors. Had my carpet for four months and is falling apart/flat has a big rip in it, took pictures from the beginning and had to wait for about a month or more for somebody to come look at the carpet because my carpet is literally falling apart. I call the national Home Depot customer service and they are helpful. No response. I will NOT ever buy Mohawk brands, or Home Depot flooring of any kind. Considering returning the order and going with another company. Supposed to be lifetime warranty! We reschedule "inspector". Thick 6 lb. During my shopping, I’ve seen products made of olefin at Home Depot and still had Stainmaster labels on them which … We had to host my parents 60th anniversary with plywood floors and tack strips. I hang up. Installed in one room in my home, a room that wasn't even being used. Have a nice day. Too many subcontractors that don't communicate. The sales person went on and one about how great of a carpet this was for pet owners. Our kitchen remodel will be going to a more professional and reliable company. Flooring.net is provided "as is" and without warranty of any kind, Good thing I am handy. I called the manager at Home Depot to tell him we did NOT get a 15ft. Home depot sold me the carpet and install over 4000 sq ft 2nd floor and basement. He lied and said he had called. Tell the world how happy (or unhappy) you are with your carpets. Rene and Alex installed our Carpet, can’t ask for better and more professional People. The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net. Home depot salesperson talked me into this instead of a carpet roll for the convenience. They did not send enough carpet for it. I have to set aside my Entire day to wait to hear when they decide to show up and do their job. piece. Both areas pulling up a seams huge trip hazards throughout the house Our Installer came from Iowa!! He said that he would make this right. We have used American Carpet South (in conjunction with Home Depot on Third Avenue in Manhattan) three times and would do so again. Nothing. We shall see what Home Depot does to make this right. Lists 937 consumer reviews from 31 different brands of carpeting. We were to have a large piece left over to have bounded for an entry rug in our foyer. home  |  The reason I purchased this carpet was due to the "lifeproof" slogan and claim to last. Two wall to wall seams are very visible there is a 4 inch cut at the hearth not taped making a future unraveling by the carpet sweeper a distinct possibility. Day 5--two different carpets sent out fr warehouse, so no, no install that day. The principal is, in the first year expensive carpet should not look like this. Now they're saying they're going to need to cut the roll and leave several seams, and we're totally in the dark on when they're going to attempt installation a second time. And he had to come out on a day I was working so I rearranged my schedule to meet him at 4pm. Again...no record of this. Just ridiculous. The window I had been given was between 3-5, I think. Contractor 6 7/16 in. I was told their install people would contact me to arrange the inspector to come out before anything was replaced. Home Depot vs Lowe's: TopConsumerReviews.com reviews and ranks the best Flooring Companies available today. Calls to Romanoff have not been answered. I appreciate him making things right! There are many features to choose from, like hypoallergenic, stain resistant, and water repellent. Read the Home Flooring Pros review to find out why. I under stand some waste but not 300 square feet. We offer free delivery, in-store and curbside pick-up for most items. Carpet people blame installers, installers want money to fix it. i walked into the room in bare feet and within 30 seconds my feet were burning like they were on fire. of carpet. Everyone else seems to get through just fine on this phone, but for some reason this Install outfit can't figure out how to make an outgoing call. Romanoff goons came to install my living and bed rooms. Read reviews 1 - 30 for Carpet Installation offered by Home Services at The Home Depot. We had rented the same type of machine in the past with great success. Finally I took it upon myself to call. By this time I know that they are not going to call me. 111 reviews of American Carpet South "I am shocked to see so many one star reviews. Outstanding and meticulous work from start to finish. Tell me carpet will be installed on day 5 as promised. Monday, my carpet does get installed but it certainly does not look like the sample. Read the reviews on Home Depot and Lowes, and then google them [Home Depot, carpet] with the terms 'reviews' and 'complaints' and see what you come up with. either express or implied, including, but not limited to, the implied warranties I called the next day and blasted the guy. Dont get home depot carpet. non stop to try and make this work and look somewhat decent. I would like to add to my review that the manager did make things right with me. There were no calls from him. Home Depot, Burbank, CA did not handle this with customer care or customer satisfaction at all. Everyone was I purchased a significant amount of carpeting and through the process, the experts never lead me to … My home is decorated all white so I know how to keep anything white. I want everyone to know about The Home Depot's Lifeproof carpet. So you pay the measurement fee and you pick your carpet. Started in Oct. He even sad that had he had the 15ft carpet it would have been so much easier to do and it would have looked flawless. Carpeting comes in many styles and shades. Home depot sold me the carpet and install over 4000 sq ft 2nd floor and basement. Not even worth the time nor money. They chipped my bathroom floor tile, denining it of course. But, I will not recommend them. They are even open late - some days until midnight!" They do not necessarily represent the opinions of Flooring.net. Not a happy camper. Try to save a few bucks with the "free install" at Home Depot but would not recommend them at all. Original review: Feb. 5, 2021 My experience with Home Depot-carpet had been horrible. Home depot measure was 1000 square feet Then the no show with the installer. He writes a report and submits it to this outsourced install company who has, at this point totally disrespected myself, my time and my work. Garbage Carpet. They sent a 12ft. They made our process a nightmare from the beginning. The closest installer was in Charleston WV over 2 1/2 hours away. Went in there, ordered our carpet and got it all installed within a week. It was installed by Home Depot, and the installers did a terrible job. Append a wonderful focal point to your enclosure by selecting this Home Decorators Collection Supercharged II Color Fog Texture Carpet. He did exactly what I expected...measured and said, "yeah, carpet is fine, pad needs replaced." Go local. Home Decorators Collection Supercharged II - Color Fog Texture 12 ft. Carpet-HDF1100503 - The Home Depot The installed carpet was matted flat and never fluffed up causing it to look used! privacy. Dream Weaver’s carpet collection has a hue for everyone, although that’s not what initially drew us to this brand. Tell the world how happy (or unhappy) you are with your carpets. He had to seam 4 other pieces together to make one long strip and then seam it to the one long seam. Don't let these people in your house. NO show, NO phone call. They had no idea when they could get someone to install. Not only did we not want even one seam we now had 5 seams. This carpet had been I installed for 3 months and it's completely filthy. Installers--Romanoff--their customer service is abysmal. Right away we got the water removed and the carpet pulled up. The other thing is the samples I received in the mail from Home Depot were fluffy and beautiful! Don't buy this Garbage carpet, Don't do it, you'll be so sorry.... Next step will be contacting an attorney. Carlos was the best installer I have ever had! We wear socks and no shoes allowed. "We dont do that," installer says. Had we been told that the installers were from Georgia and all around the US, we would never went with Home Depot. contact  |  Look online to find that Neither multi million dollar company will back their product! of merchantability, fitness for a particular purpose, or non-infringement. I am selling the house, so i let it go. I ask what their time windows are and I'm told I'll be called the day prior and told when they would be there. Worst installation ever! Still no carpet. He inspected my carpet, and told Mohawk he found no manufacturing defects or "wear." Carpet Reviews They do not necessarily represent the opinions of Flooring.net. Would never use them again. Now I have to rip this out and start over. That lady is off Fridays. Read reviews 61 - 90 for Carpet Installation offered by Home Services at The Home Depot. 83% of customers recommend Carpet Installation through The Home Depot. Well, 4:35 or so he rolls up. 4:30...nothing. I bought less than 800sf of Lifeproof Morningside rice paper carpet, and their highest quality carpet pad, and paid $4500.00 for B.S! Now we not only had one seam that we absolutely did not want we now had 5. I won't be buyng carpet for my new house from Home Depot, that's for sure . The guy was again supposed to come at 4...nothing. Carpet & Carpet Tiles for Added Comfort Transform the look of any room by replacing the existing floors with plush carpet designed to stand up to every day life. We rented a carpet cleaner from home depot with the intention of cleaning a large carpeted area and 2 upholstered couches. to NOT have a seam. Within 30 days the carpet snagged. In the store, Home Depot customer service people helpful and knowledgeable. There is another seam that the last couple of inches were not taped heaving another future unraveling. wide and we were adamant on NOT wanting a seam. Then your better off buying your carpet somewhere else and spend the extra .15 a square foot. The dude Tony C from Lexington basically stole from us. They seemed to be able to get through to me for that. After months of research and trying to get something done I finally sent a demand letter to Home Depot corporate office asking them to remove and replace this garbage. We ordered and paid for 15ft x28ft. ft. of carpet. So many visible seams, looks like an inexperienced dyi job. Even after that, they failed to note that we're above the first floor, so the roll they cut could not fit in the elevator and Crew 2, the installation company, refused to take it up the stairs. 3 month's sun moves the color mismatch line did not and i can see it at night. I told them I wouldn't be available until after 4 and they made the note in my record and said the guy would be at my house around 4. I waited nearly a week to hear from them. Hi Kim, Thank you for your recent inquiry with The Home Depot. I found out that Mohawk manufactures Lifeproof carpet for Home Depot, and Mohawk points their finger back to Home Depot and their installers. I called. Regarding your inquiry on Wholehearted III - Color Shark Fin Twist 12 ft. "Ok we can fit you in late next month". The carpet is worn, and the threads are running. We left the installer alone to do his job and came back inside an hour or so later and saw that he was getting ready to add a seam. Not only did they overcharge me for larger measurements the installation company kept the extra carpet! Wasn't tucked in, no tack strip or glue was used when installed. Next step go to the state contractors board with my complaints. All I did was vacuum it. I literally laughed out loud at the woman. Home Depot measured and tried to charge me for 393 sq. Flooring.net is provided "as is" and without warranty of any kind, Worst customer service. I was flabbergasted. Home Depot carries hundreds of styles of carpet, most of which come in a rainbow of colors and patterns. My measure 700 square feet, making ppl pay for 300 square feet of waste @ $2.06 a square foot, that's $600.00, in the trash. 5pm...nothing. I setup the install for the pad. Lifeproof Carpet is horrible! Carpet; our pricing does not include installation. The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net. Romanoff is horrible to work with. Advertisements Some advertisers may pay us for this ad to appear on our website or … Of course they will! They also have carpets Put Home Depot and Lowes so shame!" Both areas pulling up a seams huge trip hazards throughout the house Carpet people blame installers, installers want money to fix it. Pro or DIY options: If you want quality wall-to-wall carpet, then choosing roll carpeting and having it professionally installed is a smart choice. Home Depot's LifeProof Carpet range has overwhelmingly positive customer reviews and feedback. We are in WV. Carpet type, padding and installation are the three main factors that go into the total cost of replacing your carpet. We lined up the "inspector" to come out and basically see what needed to be done. Then you wait a week for the call from the install company. Also you have to have a certain pad because the installers can only warranty a pad that has a certain thickness. of merchantability, fitness for a particular purpose, or non-infringement. When they finally scheduled someone to come install, here's where it goes from bad to worse. Never Again! Where NOT to buy new Carpet and how to avoid common consumer carpet buying mistakes. Shop Carpet and more at The Home Depot. I've had carpet install by a local company and we both measured 700. Don't waste your money - could have done a better job myself. Make no mistake, Home Depot has called and gotten it's money for the new pad. piece that we ordered. When I argued that they refused to install it at all. Carpet always looks unkempt. My room measures at 700sf the charged for 900sf they stated it was needed. I bought less than 800sf of Lifeproof Morningside rice paper carpet, and their highest quality carpet pad, and paid $4500.00 for this garbage! Home Depot refuses to fix this. site map  |  Our room was almost 14ft. Right in front of our fire place. Please look else where this carpet is junk spent almost 5,000 dollars for lifeproof carpet for it to be falling apart. We had removed all of the old carpet, padding and moved furniture only for a now show. Two attempts to get carpet installed. Home Depot's customer service is blaming their subcontractors rather than taking responsibility, and they laughed at the suggestion of a credit or discount to us. 4pm rolled around...nothing. I need to put the house on the market. They said that my carpet has a factory defect when they came out to finally look at it after they left they said different and are not trying to blame it on my dog. It looked like his dirty footprint. It's garbage! Local Home Depot tries to help but their calls not returned either. It took 8 months to get an answer. I offered to screen shot my recent call log and send it to him. Do not buy this carpet! Home Depot Carpet Warranty reviews: Not honoring warranties and Guarantees on rugs and installation. Now It's fraying, seams are showing, loops have pulled up, and it's zippering! Carpet purchase in dispute. Supposed to 25 yr warranty, LifeProof-? I have now dealt with my local home depot who loves taking my credit card number, the inspector who submitted the "report" and these incompetents at their outsourced install company. This is completely in acceptable! UPDATED FEBRUARY 2021 The guy lied and said he had been trying to call me. I Ordered a particular carpet from Home Depot because it was available in the warehouse and could be installed within 5 days after measuring numbers went in. ft. space that was last covered with 280 sq. 616 reviews of The Home Depot "Any homeowner will love Home Depot. site map  |  Their high-quality carpeting is perfect for consumers looking for an affordable solution for their home, and our Dream Weaver carpet review will break down their current collection. Within the first 60 days, I have had 20 trips into the store, they lost my original claim, they denied sending an inspector, until I perused Consumer Affairs, then they sent "an independent inspector" who had just told me he was on a flight back from Georgia, to Los Angeles, during the Covid 19 pandemic! They didnt call me when it was delivered then wouldnt call me to get it installed. I spent $1500 on carpet for one bedroom. The carpet I had prior was in my bedroom for 10 years before it got this filthy. We told him that we ordered a 15ft carpet as we did NOT want a seam. I want everyone to know about The Home Depot's Lifeproof carpet. It's garbage! My carpeting suddenly began to Look Worn, for no reason at all. Scratched up floor trim and doors so bad had to refinish a lot of areas. That they did order the wrong size. There were only a few types of carpet we could go with that came in 15ft. Put seam in front room down middle one side has yellowing been here 4 times redoing seam installer agreed about color mismatch company said no warranty it is a shadow. home  |  4:15pm...nothing. The carpet was salvageable but some pad was not. Any help putting baseboards back on? If you use them (don't), make sure the person who does your measure notes the roll size that can feasibly be transported to the installation site. Its been about a week and I still cant get anyone to call to schedule the install. Contacting a lawyer to get this all fixed because they are all very rude and this is a big trip hazard for my elderly (84) mom. 2021 Carpet Advisor Free list of locally-owned & Recommended Carpet Stores Near You My experience with Home Depot from start to finish on my carpet project was excellent. It took 8 months of trying, to finally get a store manager on the phone! I don't know if their carpet is inferior, but I do know their Plus the installer left stains on the carpet and I tried everything to get it out and couldn't. Three days after measurements solidifie, installer wont even return my calls to set an installation date. New carpet taller than old carpet so baseboard trim has to come off. But yet again, I had to call and call and call to get the actual service appointment set up. Nope. I had this LifeProof carpet installed by Home Depot in my family room. So I am satisfied with the out come even tho we had a lot of frustration with Home Depot. I cannot tell you how much I regret this purchase. The focal point of the room. my carpet installed". You wait a week or so until it comes in because it's always on special order or has to come from the warehouse. They said they have been trying to get through and this is a lie. Local Reviews Carpet Installers AZ Glendale Glendale Carpet Installers Home Depot Find top-rated Pros in your area Enter a zip code and get matched to businesses near you. ft. of carpet to cover a 257 sq. I cannot tell you how fed up and disgusted I am with this Big Box nightmare. TrafficMaster carpet is available from a few other retailers, but prices from most aren’t much higher than they are at Home Depot. I already had had our adjuster out and could tell him what was going to happen, but NO, the inspector had to come out. Do not buy this carpet! privacy. It was indeed a mistake on their part. Just finished the basement last year so the carpet isn't a year old. There Measure 1000 square feet, to my 700 square feet. Wasted weeks of my time waiting on them. Again, the installers are "out in the warehouse" or "gone for the day." Home Depot review from Appleton, Wisconsin rated 1.0/5.0 with 7 Comments: Purchased the life-proof carpet a couple weeks before labor day, carpet was then installed a week after labor day. 4:15 I called and "Sean", the remote customer service with Install guy says he (the inspector) is about 3 minutes out. immediately My basement flooded almost 4 weeks ago. I would expect Home Depot to return my money or a good

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