The appliance company that has been working on the fridge even called LG and told the techs that the fridge is not repairable, but LG claims it is. Learn how to use, update, maintain and troubleshoot your LG devices and appliances. I refuse to agree to this as the unit is new and is under warranty. After just 12 months the replacement stopped working. Refrigerators Freezers Repair Service in Greenwich on YP.com. If the defrost heater does not have continuous cycles,you may have to replace it. I called the local LG authorized repair company and they came out to fix it. Never will buy LG products again!!! This is due to complete ignorance. Bought an LG fridge in 2015, had to exchange it with in 2 weeks because the ice maker would not work . Last year they had settled one for Refrigerators and now I am see there is one for Washers with mold. They said that in the last year they have only been paid once for the work they have done for LG, and they don’t know of anyone who will work on them. Repairman said it was the compressor not working. If they know there’s a problem, they should make good on the entire rebill bill. LG - 29.5 Cu. yes life is good as long as you do not purchase an LG refrigerator …….. We spent over 4,000 on an LG french door refrigerator. Installed the new compressor, plugged it in made one short rumbling sound then silence. Bought our $3000 French Door LG from Costco 9 months ago. Those who reported problems with the ice maker state that the ice cubes did not form as independently as required. Anyone who owns an LG refrigerator and had problems with the linear compressor, a part responsible for cooling the appliance. Retired, on a fixed income, purchased from SEARCH with extended warranty, thought it would be our last big appliance purchase. Was told since it went past the one year mark and I did not purchase an extended warranty from them I am out of luck. I’m beginning to think that LG SUCKS. My LG french door bottom freezer was less than 4 years old when it stopped making ice in March 2018. According to the class-action suit, the issues with LGâs refrigerators stem primarily from a problem with the linear compressor that the company uses. After replacing the panel the second panel is also now delaminating and now the ice dispenser sticks on and won’t shut off unless you hold the door open. And today, we’ll help you with that. Take notice readers they are only interested in your money and the buck stops there! View and Download LG French Door Refrigerator owner's manual online. Post it in the comments below. LG will specify the limit for each shelf or rack and if you put weight above that threshold it can’t tolerate and breaks down. Ft. 4-Door French Door Refrigerator with InstaView Door-in-Door ⦠The remedy for this is to set the fridge to the required temperature levels only. The floor of the freezer has black particles scattered. A defect with the LG refrigeratorlinear compressor reportedly causes the appliances to fail. I have 2 months worth of medicine going bad. Problems like obstruction in the path of flow to dispenser, ice maker problems, sensors not working, strange sounds while refrigerator is on (other than sounds that occur while ice is getting saddled at the back side) etc. Technician has no idea, getting really fed up with this frig. Also, you’ll need to use minor amounts of detergent and some warm water. Their purpose is to spread out heat which goes through them. Repair tech told my husband to cut a hole in the outside wall of my house for better ventilation. Shop french door refrigerators and a variety of appliances products online at Lowes.com. I have noticed that the light in the bottom drawer does not come on. And if your blade isn’t spinning freely, then replace the motor’s condenser. Bulbs produce light by converting electric current into heat and light. Among the most common LG refrigerator problems reported are that the fridges are using up too much energy. We just took our LG fridge to the dumps. The condenser sounds like its working however the temp is 70 inside. Bought in April 7, 2016. I bought mine from Sears less than 4 years ago and today I found out it is not worth fixing. Start doing it yourself with the confidence that comes with 100+ years of experience. The unit is 3 1/2 years old and the compressor when out. LG is the most recommended brand for refrigerators. Almost $1000, and no guarantee the fan will solve the noise issue. I will never purchase an LG again. The LG side by side refrigerator model LSXS26326 came with the house we purchased last year. I’m VERY upset with LG!! Can’t afford another one and can’t get this one fixed. At Repair Clinic, we help you with your refrigerator repair so you can save time, money and frustration. News of several people losing valuable foods that were stored in refrigerator, cases of bulbs in the refrigerator exploding etc. Take my advice and NEVER BUY LG! Went on line and found LG’s have tons of compressor problems and they quit within 2 to 3 years of purchase. What can cause the unit to trip the earth leakage. 3 year old LG refrigerator continues to have problems. The back of the unit looks very clean. I called the 800 number and after all the choose this or that I had to leave a message because of the Covid-19 no one is in the office. My LG fridge model no GR,- 212GVK has an internal leakage because this is the third time I’m charging it with gas and every time it’s working for two to three-days and stops cooling and there is no gas in the system every time I’m replacing the filter. Check the web and you will find hundreds of complaints similar to mine! BEWARE BEFORE YOU CONSIDER AN LG PRODUCT! never again I’ll buy a LG but looks like all are the same, lucky to get 5 years out of any of them. Run from these LG refrigerators. And they often look like large radiator coils behind (or underneath) your refrigerator’s structure. EVER. Already ordered? It died last Nov 12th, and Sears (where we bought it) said I had to wait for a compressor to be sent, as it was on national backorder due to nation wide linear compressor failures in LG refrigerators. We carry more than 4 million parts from over 175 major brands, so chances are, we've got the part you need. Now the ice maker isn’t working and it’s only cooling down to 60 so I can’t keep anything in it.So back on the phone tomorrow.Bought our LG from Best Buy got the 5 year warranty in Sept 2015 can’t believe all these bad reviews. It is because of their durable and long lasting nature with less power usage. Unlike other brands, in LG you will have the flexibility to choose the refrigerator according to your needs. When clean, the coil dissipates heat from the fridge allowing for the proper cooling of the internals of the fridge. DONT BUY AN LG unless you have money to waste. We like the 3-door concept on the side-by-side LG fridges: When your LG refrigerator isn't working the way it should, our troubleshooting guide offers step-by-step directions to fix your fridge. In some cases, the affected refrigerators allegedly fail within a few years of purchasing the appliances despite LG representations that their refrigerators can last up to ⦠The technician said LG has problems with compressors and I would just be replacing in a few months. And you can’t afford to replace one too often…. LFX28968ST. What a piece of crap, now we are in a short holiday week and I suspect even if they cover this that I will not have it repaired until sometime the week of July 8th at the best. If I put my hand on the door, it immediately quiets down. The water eventually runs into the freezer. First problem happened June 2016, freezer was defrosting everything. Tech shows up Tuesday with no parts, and says hell be back the next day to replace the compressor. I’m disgusted with these refrigerators. When too much dust collects on the coils, removing heat becomes difficult. A condenser coil’s job is to cool your refrigerator. And no worries, replacing gasket isn’t a serious issue. After replacing them for $630, the temperature is fine but there is a loud whine (and sometimes the sound of water running) for about 60 seconds after closing the freezer door. water dispenser electronics were messed up because water from ice maker ran all over it. LG should be put out of business! Whether it's your LG bottom-freezer refrigerator, side-by-side refrigerator or French-door refrigerator, we'll give you practical, clear steps to get your fridge back to being the kitchen appliance you rely on. Evaporator Fan Motor Failure. I purchased a LG, French door-in-door, bottom freezer Refrigerator; model # LFXS 24663S, in June of 2015. Are you facing any problem with your LG refrigerator? The only real moving part is a compressor and that is self-contained. 5 Best French Door Refrigerator, and the LG Door-in-Door model is the No. I talked with a supervisor who said they would send someone out free of charge to get it level but that never happened. Finally in February they came and replaced the compressor. A fridge that is too big will likely cost more to maintain given that it requires more power to cool its internal compartments and may come with features one does not need yet require a lot of power to maintain. Lost $400 of food. At Repair Clinic, we help you with your refrigerator repair so you can save time, money and frustration. The second thing, after the filter, to ⦠If the Refrigerator runs constantly the door gasket may be torn or defective, or if the door is not shutting tightly warm air can enter the the refrigerator and cause the evaporator coils to ice over. Will save myself the problems dealing with both LG and BestBuy in the future. The remedy for this problem is making sure that the doors are closed tightly. I am hopping this compressor will work longer then 2 years. In this situation, we recommend checking the drain to see if it’s frozen or clogged. Your email address will not be published. Water Filter â If during the test mode your ice maker didnât fill with water, then ⦠☆BEWARE BUYING AN LG REFRIGERATOR☆, they KNOW that they are defective, but nobody will do anything to help defrauded customers!!! Then the freezer temp went up just enough to defrost fruit but nothing else. This problem not much common but rarely due to mishandling the water tank gets broken and the water flows through the leakages. saga continues!. Called a few repairmen some said they will not repair an LG finally got one to take on the job. He told me don’t put anything in it for 2 days which we did. 04/25/2018. Thank you. Bosch refrigerator troubleshooting; Blomberg refrigerator troubleshooting; Crosley refrigerator troubleshooting; Daewoo Fridge Freezer troubleshooting; Dometic refrigerator troubleshooting; Fisher & Paykel refrigerator troubleshooting; Frigidaire refrigerator troubleshooting; GE refrigerator troubleshooting; Hotpoint refrigerator troubleshooting Never buy LG!!! Frost buildup can occur if the doors on the unit are not aligned properly . Refridgeration has problems with the ice taste like stinky socks. After replacing the display panel twice because it delaminated, the thin layer on the display panel and I’m not talking about the protection later but the permanent facing on the display panel has delaminating. For more information on door alignment and proper refrigerator leveling, please visit our LG Refrigerator Leveling Instructions article. These are the common problems and any company’s refrigerator will get them if the maintenance is poor or low. About 2 months after purchasing the unit, the heating element that controls the defrost mode went out and had to be replaced. This is the mechanism that sends water to the icemaker and dispenser. Use a multi-meter to test the continuity of defrost cycles. LG refrigerators are recently in news due to several complaints about their refrigerators especially on the model LFC22760. LG says they would pay us a percentage of what our refrigerator is worth. I have several good LG products; this isn’t one of them. We'll even show you how to diagnose each cause so you can figure out what's wrong, and we'll tell you the replacement part you'll need so you can fix your LG refrigerator yourself. Just received my LG refrige, it’s been two days and the ice maker seems to have a water drip that is causing the ice not to pass through the dispenser due to the ice sticking together. Today I was quoted $292 to replace the fan. If you like to keep your frozen goods at eye level, this isn't the refrigerator for you. Two more hours testing and checking due to disbelief that the compressor would be D O A, but a continuity test proved it was dead. Start by taking the food out of the fridge/freezer. If the drain is frozen, we recommend thawing the ice. LG says this is an installation problem and not their problem. When I told the technician about it, he said it wasn’t anything he could fix. Self-defrost refrigerators heat up cooling parts a bit to melt the excess ice, where the water will drop onto a pain within the fridge. And if there isn’t any, then replace it. he did us a favor. our old refrigerator lasted 30 years and still was working when we got rid of it. Ft. French Door Smart Wi-Fi Enabled Refrigerator with Dual Ice Maker - PrintProof Black Stainless Steel. National Platinum Services won’t send anyone out unless I agree to pay a $95 fee. They told me warranty is from the purchased day not the delivered day. 4 yrs old and was just told by the repair guy that the linear compressor is shot! Another LG refrigerator problem reported is that of poor cooling by the fridge. After two months of fighting with them and no luck, the retailers Pacific Sales part of Best Buy gave in and exchanged it. Now we are waiting on the part, as there is STILL a national backorder of compressors. I will NEVER buy another LG appliance again ! If the defrost heater is defective and the ice formed on the coil is not melting, the ice eventually builds up to the point that it blocks airflow. French Door Refrigerator refrigerator pdf manual download. If the ice maker is turned OFF, turn it ON and allow 24 hours for ice production to begin. See reviews, photos, directions, phone numbers and more for the best Refrigerators & Freezers-Repair & Service in Greenwich, CT. refrigerator quit cooling. Most users store more weight in foods and other items on the shelves than the shelves can withstand. We’ve got 4 routine habits to follow. This happens when the refrigerator door is open. Find LG french door refrigerators at Lowe's today. There are so many common problems that occur frequently and are faced by several refrigerator customers regularly. Last month the freezer stopped working and the ice maker stopped working. If you go through LG customer reviews, most of them are positive and LG refrigerator users recommend them to others. I have water coming out of the inside bottom of the refrigerator door that contains the ice maker. LG phone reps are from the Philippines and speak pretty good English. Refrigerators Freezers Repair Service in Fairfield on YP.com. I find it highly suspicious that National Platinum Services avoided contacting me until the new policy took effect. LG French-door refrigerator. To check this, you may have to remove the rear access panel which is at the back of the refrigerator . Hold times are long. AWFUL PURCHASE AND WORST REPAIR SERVICE EVER! Said not repairable. I purchased an LG Refrigerator, MODEL # LFC22760ST in March 28th, 2016, wasn’t delivered until April 21, 2016. Third shop sent a repairman who diagnosed compressor and condenser coil. The main reason for blasts of bulbs in refrigerator is due to not properly closing of refrigerator door. When frost fully accumulates on the insides of a freezer, and it reaches a 1 ½ inch thickness, you’ll need to defrost. Why are the carrots so cold they've turned into carrot popsicles? ⦠Nothing from the repairman, I feel like they are just ignoring us now. And they include the following…. This may be as a result of not closing the fridge door well or having a dirty condenser coil. My LG refrigerator was purchased May, 2018. the compressor had to be replaced in Aug, 2019 (out of warranty). Times are to hard and money is too hard to come by. Look on the ice maker itself, check the left side of the ice maker for the ON/OFF switch. I will continue to give bad reviews of anything LG! Bought an LG French Door refrigerator in 2013. After reading all the bad reviews, I am not even going to try to repair it. However, when dirty, it will fail to let go of the heat and thus retain it within the internal compartments of the fridge. From there, use a bristle brush and vacuum to take off the dust. Better training would be in order. The unit still trips, checked the cooling fan that is running ok Refrigerators and freezers build up excess ice over time, which takes up space. What is wrong with yours, looking for known problems, ours the freeze quits working has done it twice, they gave us a code of things to do to fix it, and that works, but it doesn’t save our food, now looking for another brand to buy that has the same things in common that we love about the LG. LG Refrigerator LFX28978ST Troubleshooting and Repair Help Weâve put together a list of symptoms for LG Refrigerator model LFX28978ST below. French Door Refrigerator. Inspect your water filer. Then check the condenser motor or fan blade in the back underside of the refrigerator to find if anything that blocks. And this requires a periodical cleaning of the pan to prevent bacteria and odor accumulation. Bought our LG French 4 door refrigerator/freezer from HD 4-5 years ago. Built my home in 2011 have had 2 refrigerator/freezers in the last 7 years. Craft Ice Smart Wi-Fi Enabled 29.7-cu ft French Door Refrigerator with Dual Ice Maker and Door within Door (Fingerprint-Resistant Stainless Steel) ENERGY STAR. Get an idea on how often you should clean. Check your condenser coil cleaning instructions in your refrigerator’s manual. We have been fighting with LG to fix the refrigerator and no one will fix it in our area because LG owes them money and will not pay them. The complaints about damaged good are of two kinds namely rotten foods or broken food items such as eggs. Also owned two LG Smart Phones that lasted about 2 years each. They’re often the overlooked portion, and they have the vital job of sealing warm air out. We own an LG French Door refrigerator/freezer with ice maker. I agree with all of the above comments….LG is junk…we were told by repair men that LG only makes parts for 7 years and after that you are out of luck….and after trying everywhere for parts I am furious. Today I get an email saying they will pay us nothing. Even people in the remote areas are using refrigerators and several electronic companies are producing and promoting refrigerators. We bought our Lg refrigerator 6 years ago and it had a 10 year warranty. Within weeks of purchase, we were on the second icemaker, then on to the 3rd compressor and multiple tech visits. French door fridges are also bulky, which small kitchens can get swallowed up by a hulking French door refrigerator. STOP! ADA Compliant. They advised us not to buy another one. Our 7 year old LG french door $2500. If you're having LG refrigerator problems, you've come to the right place. Is there a way to take the plastic cover off that is under the last shelf to see what is going on? You might have an open water inlet valve. The ice maker on the fridge just went out, and I had the repair the left door as it wouldn’t stay closed. I have from the beginning, had the ice set to cube but it looks to be crushing instead which doesn’t help with the water trickle. Most LG refrigerator owners who have voiced their concern about the problems with this electronic equipment present the fact that some of the shelves break or crack when in use. LG. Despite of the above mentioned problems LG is still favorite choice for many users while buying refrigerators. There might be a leak in the tank assembly. My refrigerator/freezer is a French door, stainless steel, two lower freezer compartments- top of the line and it is a piece of JUNK! They should last longer than 3 or 4 years. we have had NOTHING but trouble with the ice maker they said it was the stopped line it might have lasted two months, same song second verse three more times. my side by side not cheap piece of shit died life is good. It is December 4, 2019. Switch off the thermostat, and proceed to unplug your fridge. I do remember previous refrigerator light in drawer area. Been on hold now after speaking with LG customer service for 4 days now, for 25 minutes… Most people agree that there is a shortage in the number of spare parts available for their machines. It eventually busts. Maybe Kim Jung Un could loan out his unemployed Nork Nuke engineers to help solve these problems and get the peninsula back in the green again. I will never buy anything LG ever again and will buy nothing from Best Buy again they use AIG when you get a warranty thru them and they contract out to companies here in Las Vegas.R +Appilance came out first said it was my compressor but they don’t replace LG compressor Why would that company send them to my home when they don’t even work on them just unorganized mess. just can’t imagine what would have happened if we weren’t home. LG 3-door refrig. Another problem reported is LG refrigerator is noisy or loud, this happens when one of the doors are opened, either the evaporator or condenser fan motor or fan blade be at fault. Samsung washers are agitating owners when they leak or quit with parts back-ordered. But LG requires proper care else you will end up with problems. Second number didn’t answer. Didn’t realize the compressor was dying until I opened the freezer section to find frozen food melting. 3 years later and the compressor went out, got that fixed but then the dryer was shot, got that fixed now the freezer is like the fridge part and the fridge is freezing everything.. on going problems for 4mths so far and LG customer service has done nothing but give me the run around ! Still without a refrigerator, just an LG branded hunk of junk in my kitchen. After reading these comments, I think I will take the hit and buy a new refrigerator today. Within the first year we were having problems with the ice maker and were advised to thaw it out and make sure the ice maker didn’t freeze up.Then the compressor had went out after less than 4 years. They’re usually cheap to swap out! After everything melts successful, switch back on the unit again, then wait for the unit to get to operating temperature before adding the food back in. Each time, they charge me around $500 labor to fix it. If the fan isn’t working, then it won’t circulate air to the rest of the fridge. Rep gave me three authorized repair shops.
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